How does 1571 work

BT Answer is available at no extra cost when you sign up, for customers who make calls with BT. If you are billed monthly, then you must make at least two chargeable calls with BT each month or if you are billed quarterly, then you must make at least six chargeable calls with BT within that quarter.

If you use the service and don't make these calls with BT you will be charged for this service. See www. If you miss a call because you're on the phone or internet, BT Answer will take a message and ring you shortly after you've hung up or logged off and tell you that you have a message.

If your BT Answer mailbox is full, callers will hear the following message: 'Sorry, this mailbox is full, it cannot accept any more messages. When you have both Call Diversion and BT Answer and choose to activate Call Diversion, you will not hear the usual interrupted dial tone to indicate that the diversion is active. You'll only hear a change in dial tone when there is a new message on BT Answer BT will update in the normal way if:. However, please note that will not update if a call switches to BT Answer when the line is busy.

Then, either save or delete your messages. When you have a new message you will hear an interrupted dial tone on the phone line. Call diversion — Divert calls coming into your home phone to another number, like your mobile or work phone. You can even divert calls to an overseas number. Call minder — Pick up your message from any phone, including your mobile, using a PIN. You can also record your own personal answerphone message.

Call sign — With Call Sign we give you a second phone number with a different ringtone. That way you know who's calling before you answer the phone. Call waiting — Hear a discreet beep if someone else calls when you're already on a call.

And you can put your current call on hold to answer the other one. Reminder call — With Reminder call, you can use your phone like an alarm clock and set up alarms when you need them. Ring back — If you call someone who's engaged, you can use our Ringback service. Once their line is free, your phone will ring you back. Fixes: Re: voicemail comes as standard on anytime but not working. Hi Herbie44, Welcome to the forums Unfortunately there was an error in the provision of your service individuals rather than systems , meaning that voicemail is showing on your member centre, but hasn't been added on wholesale.

I'll get this sorted by Monday at the latest, though it'll probably be on your line sooner. My apologies. FYI - voicemail is free of charge with PN foreseeably. Matty ex-Plusnet staffer. Message 2 of 3. Thank you Matty for your help Herbie